7 Things to Set Up Before You Run Seeding for a Client Roster
Seeding for a single brand is a simple loop. Seeding for a roster is an operations problem, and it breaks in the same handful of places for everyone. Settling these before the first campaign is far cheaper than unpicking them in month three.
1. Decide how the money is separated
An agency account funds every client from one shared balance. That is genuinely convenient and it is also the thing that bites: one client's campaign can consume funds you were holding for another. Reporting stays attributed per client brand, but the pool does not.
Say this out loud during onboarding rather than letting a client discover it. Then decide your own rule, whether that is topping up per client before each launch or holding a buffer you never let a single campaign eat into.
2. Agree what you report, before month one
Decide in advance which numbers go in the client report, and make sure they are ones you can defend. Verified purchases, completion rate and time to fill a slot are all solid. Review counts are not, for the reason in the next point.
3. Set the expectation on review counts
This is the one that damages agency relationships. Reviews are optional, unpaid and never a condition of a shopper being reimbursed, which means nobody can promise you a number. Historically around a third of buyers leave one, and that is a description of the past, not a commitment about the future.
If you sell a review count to a client you have created a liability that lands on you in thirty days. Sell verified purchases and sales history, which is what the campaign actually delivers, and treat reviews as upside. On Amazon, Walmart and Trustpilot you should not raise review expectations at all.
4. Work out who owns the content
If you are also commissioning creator content, settle the licence before the first campaign. The default on Sparq is a non-exclusive, royalty-free, worldwide licence for 12 months, with the creator retaining ownership of the original. That is editable per campaign, which means it is a conversation to have up front rather than a discovery at renewal. Clients who assume they own it outright will say so at the worst moment.
5. Standardise the brief
Eight clients with eight bespoke briefs is eight times the review workload. Build one template with the client-specific parts clearly marked, so the work scales with clients rather than multiplying against them.
6. Stagger your launches
Launching every client on the first of the month means every campaign needs attention in the same week, and your shared balance takes the entire hit at once. Spread launches across the month. Your cash position and your calendar will both be better for it.
7. Decide who answers the shopper
Someone will message asking why a code did not apply or where their reimbursement is. Decide whether that is you or the client, and make sure whoever it is actually has access. An unanswered shopper is a stalled campaign, because the step they are stuck on is the one that releases their money.
The one to get right first
Point three. Everything else on this list costs you time when you get it wrong. Promising reviews costs you the client.
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